Returns & Exchanges

At Earthware, we want you to love your home treasures; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure a sustainable journey back to our warehouse.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original eco-friendly packaging, ensuring all fragile home goods are securely padded for transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will process your refund to the original payment method within 5 to 7 business days.